Responsible gambling
At Giocrazytime.com, responsible gaming is a top priority. We strive to ensure that all of our users play consciously and maintain full control of their gaming experience on "Crazy Time". Our mission is to promote a safe and fun gaming environment where players can have fun without losing sight of responsibility.
Our dedication
Our mission is to ensure a safe and responsible gaming environment for all players:
- We promote a responsible approach to gaming, ensuring that every experience remains fun and engaging for all players at all times.
- By providing valuable resources and information, we support players in making informed decisions about responsible gaming.
- By setting clear limits and providing options, we enable players to control and manage their gaming behavior effectively.
- We protect players from gaming-related risks, ensuring the safety of minors and the most vulnerable.
- We actively collaborate with independent experts to develop and promote responsible gaming initiatives.
- We continuously review and optimize our dedicated responsible gaming program to ensure maximum effectiveness.
Player protection mechanisms
We offer a variety of resources and options to help players manage their gaming, including:
- Deposit Lim its - Set a daily, weekly or monthly limit for the amount you wish to deposit.
- Loss Limits - Set a daily, weekly or monthly cap on the amount you are willing to lose.
- Time Limits - Set yourself a limit on the amount of time you play per session or per day when using our slot machines.
- Self-Exclusion - You have the option to temporarily block access to your account and our games for a minimum of 72 hours, with the option to extend this period.
- Pause - Receive a reminder to take a break after playing for a specified amount of time.
- Account History - View details of your gaming activities and financial transactions in an easy and transparent way.
Protection of minors.
Gambling is strictly prohibited for those under the age of 18. We conduct age checks on all players before allowing access to the game.
Requesting assistance
If you suspect you have a gambling-related problem or notice that it is negatively affecting your life and relationships, it is critical to stop immediately and seek support. Below you will find some helpful resources:
Our Support Team - Contact our qualified support agents at support@giococrazytime.com to receive personalized counseling and dedicated assistance.
Gambling Therapy - Receive free, professional and confidential support at www.gamblingtherapy.org or contact the National Gambling Helpline at 0808 8020 133 for immediate assistance.
Investigation and collaboration
We are committed to staying up-to-date on the latest research related to responsible gambling and actively collaborate with independent experts to promote initiatives dedicated to this important issue, including:
- National Council on Problem Gambling (NCPG)
- GamCare
- European Gaming and Betting Association (EGBA)
Communication and marketing
We are committed to promoting and marketing our services in a responsible manner, avoiding:
- Actively promoting gambling to minors.
- Presenting gambling as a financial investment option or a viable business opportunity.
- Representing gambling as essential for social acceptance, personal success, or as a solution to financial or professional problems.
- Suggest that gambling can enhance one's personal qualities.
- Disseminating content aimed primarily at an audience of minors.
Evaluation and optimization
We continuously monitor and evaluate metrics related to responsible gambling to improve and optimize our program dedicated to this topic.
Contact us
If you have any questions or feedback regarding our responsible gaming program, please feel free to contact us at:
Email: info@giococrazytime.com